FAQ

Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?

A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 5 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.

 Sky Technology (Shenzhen) Co.,limited specializes in the production of LED linear lights ,LED strip lights, LED neon lights & LED rope lights. We own advanced production equipment and a complete set of test equipment and we have passed ISO9001:2008 quality management system certification. Our products have passed such safety certifications as CE and RoHS. Our company insists on our quality principle of "scientific enterprising spirit, brand strategy, rigorous quality control, and maximum customer satisfaction". We follow the business concept of "business integrity, humanity priority and customer dedication". As a result, our company has won a wide acclaim among domestic and overseas customers. In the coming days, our company will adhere to the principle of "dedication, innovation and persistence" with punctual delivery and quality products and services. We look forward to your cooperation.